Ship from Store, an essential inventory utilisation process.

Ship from Store, an essential inventory utilisation process.

Following on from last week’s article on pick in store, we are going to pick up where we left and go into discussing ship from store. Ship from Store is a key process where retailers utilise their stores to fulfil orders for primarily the ecommerce channel, marketplace channels, other stores (essentially turning each individual store into a distribution centre), to send direct to the customer, either domestically or internationally or by way of click and collect. Like pick in store, the benefits of ship from store are plentiful, retailers will receive a globalised stock view, lowered overheads, reduced markdowns, increased [..]

Can a warehouse management system be key to customer satisfaction?

Can a warehouse management system be key to customer satisfaction?

In today’s connected world, customer satisfaction underpins the growth of a business. No longer is the relationship simply transactional, it is personal. Customer lifetime value is paramount for brand sustainability, therefore it is vital to automate, streamline, engage in real time information and manage exceptions to ensure the consumer journey runs smoothly to foster this desired lifetime relationship. Communication throughout the entire order journey via the various customer touch points is vital to the relationship, failing to do so in modern society does not bear thinking about, the consequences can be harsh. Although there are many ways to ensure overall [..]

Emerging Markets: Potential for Investment?

Emerging Markets: Potential for Investment?

Most modern companies strive to enter established markets which tend to be stable and fully developed, with lower risks associated to entry. However, with many of these established markets reaching saturation in terms of consumer growth, emerging markets could be explored as a potential investment for firms. Emerging markets are countries which display some characteristics of a developed and established market but require improvements to be made in order to become a developed and established market. The term emerging markets was first coined in the 1980’s by economists to replace the term LDC/ LEDC (Less developed country/ Less economically developed [..]

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Soletrader

Soletrader

E Commerce Manager

Will Foster

“Our record for order placement to in-store customer collection is 7 minutes, which is shorter than most Meatloaf songs ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“We instantly felt that MNP’s in-depth knowledge and expertise of wrapping their software around many different direct ...

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Force 4 Chandlery

Force 4 Chandlery

Director

Lawrence Parr

“We chose MNP because their passion was clear from the outset. From their first site visit to see how we operate they were ...

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L K Bennett

L K Bennett

E Commerce Director

“The great thing with MNP is that it’s their own product and they have the programming power to quickly create custom ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“During the testing phase, our system reduced average order taking time by about 20%. It also reduced the system training ...

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Schoolblazer

Schoolblazer

Managing Director

Robin Horsell

"MNP has been with us throughout our journey and our relationship with them has been one of the major factors that has ...

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Isabella Oliver

Isabella Oliver

Strategy & Operations Director

Geoff van Sonsbeek

"MNP reduced our headcount, overhead cost and lead times while increasing our accuracy and improving our customer service. ...

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Harrod Horticultural

Harrod Horticultural

Office & IT Systems Manager

Duncan Harrod

The speed of purchase order creation and new product set up has vastly improved, and has therefore enabled the purchasing ...

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Soletrader

Soletrader

IT Manager

Will Foster

"Using MNP’s ActiveSeries ERP we’ve been able to process returns more quickly and accurately, reducing our average ...

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