Harrod Horticultural

Harrod Horticultural

The Lowestoft company, part of Harrod UK which this year celebrated its 60th anniversary, received BALI Principal Award in the Affiliate Exceptional Service category in recognition of its high levels of customer satisfaction during a year in which they also achieved Gold status under the Investors in People standard for training and development.   Stephanie Harrod, managing director, and Andrew Barringer, trade manager, from Harrod Horticultural were presented with the award during a ceremony at the Grosvenor Hotel in London’s Park Lane hosted by former MP and cabinet minister Michael Portillo, now a broadcaster and political commentator. Stephanie Harrod said: “It [..]

Avon Bulbs

Avon Bulbs

As their name suggests Avon Bulbs sell all the familiar daffodils, tulips, crocus, snowdrops etc but they also offer the most comprehensive range of other bulbs and plants that might even leave Alan Titchmarch bewildered. Trading from their nursery in Somerset they provide an online mail order service to anywhere in the EU and have established an enviable reputation on the show circuit with Gold Medals at the Chelsea Flower show over the past 17 years. As a growing business they primarily needed an enterprise level system to manage the seasonality of their business in terms of complex stock allocation. [..]

Whittard of Chelsea

Whittard of Chelsea

Whittard brews up rising profits, reporting 42pc jump in profits as revamps its stores into ‘apothecaries’. Whittard of Chelsea posted annual profits of £2m, up from £1.4m, as it continues to bounce back from going into administration six years ago. The tea, coffee and hot chocolate specialist, which has sought to reinvent itself as a premium hot drinks brand, also saw a 30pc growth in its international sales for the year to the end of December 2013. Founded in 1886 by Walter Whittard, the tea shop was sold to a private equity firm after going into administration in 2008. Following [..]

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Soletrader

Soletrader

E Commerce Manager

Will Foster

“Our record for order placement to in-store customer collection is 7 minutes, which is shorter than most Meatloaf songs ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“We instantly felt that MNP’s in-depth knowledge and expertise of wrapping their software around many different direct ...

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Force 4 Chandlery

Force 4 Chandlery

Director

Lawrence Parr

“We chose MNP because their passion was clear from the outset. From their first site visit to see how we operate they were ...

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L K Bennett

L K Bennett

E Commerce Director

“The great thing with MNP is that it’s their own product and they have the programming power to quickly create custom ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“During the testing phase, our system reduced average order taking time by about 20%. It also reduced the system training ...

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Schoolblazer

Schoolblazer

Managing Director

Robin Horsell

"MNP has been with us throughout our journey and our relationship with them has been one of the major factors that has ...

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Isabella Oliver

Isabella Oliver

Strategy & Operations Director

Geoff van Sonsbeek

"MNP reduced our headcount, overhead cost and lead times while increasing our accuracy and improving our customer service. ...

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Harrod Horticultural

Harrod Horticultural

Office & IT Systems Manager

Duncan Harrod

The speed of purchase order creation and new product set up has vastly improved, and has therefore enabled the purchasing ...

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Soletrader

Soletrader

IT Manager

Will Foster

"Using MNP’s ActiveSeries ERP we’ve been able to process returns more quickly and accurately, reducing our average ...

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