Could fulfillment be the key to Retail Omni-Channel Success?

Could fulfillment be the key to Retail Omni-Channel Success?

12th May 2015

Research organization Planet Retail recently published their latest report suggesting that the answer to retail omni-channel success correlates to getting fulfillment right for your business. The research identified six key aspects where retailers should focus their 2015 omni-channel efforts:

•Providing a seamless online experience
•Empowering smartphone users
•Creating a thought provoking in-store environment
•Offering personalized shopping experiences
•Enabling social media to influence purchasing decisions
•Improving order fulfillment to maintain a competitive advantage.

Wth omni-channel becoming an integral part to a business and developing so quickly, retailers are now catching up to reach the expectations and demands that customers of 2015 have today. Consumers now have an expectation that delivery time for products will be same or next day, therefore, getting the fulfillment chain right is crucial to meeting these retailing demands.

To make the fulfillment function work correctly requires a strategy of unified standards for inventory identification. These standards, procedures, and customer interactions need to be planned foremost, with the help of MNP Retail’s suite of OMS/WMS/Fulfillment management and expertise, we can drive your business to success.

2015 is the year of retail omni-channel. Don’t miss out on your opportunity to grow your business and meet the expectations of your customers. Email info@mnpretail.com today to find out how MNP Retail can deliver specifically for you.

 

 

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