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Client Engagement

It’s about the journey, not just the destination.

The success of implementing your new software solution is dependent on the supplier engaging you in a sincere, consultative manner allowing the relationship to flourish with your best interests in mind. The quicker we are able to work with you to know your business, understand your objectives, and forge a working relationship, the sooner we can advise on opportunities aimed at growing revenues while also improving your bottom line.

With this relationship you will benefit with our shared experiences across our customer base as we bring knowledge gained from a mixed range of retailers to help you. Whether this encompasses projects involving international expansion, enhanced drop shipping options, growing top line sales with complex customer management/segmentation programs, or a focus on resource automation, our depth of experience will be a key resource for your growing company.

With the client engagement program we meet with you regularly to discuss your current challenges, review potential opportunities, and consult on ways to enhance your key differentiators within the market. We use our experience and creativity to provide solutions to problems you may not have considered. This is where the true value of MNP is added as these relationships feed our software product development life cycle which in turn evolves our software so that we can improve your business. Expect more from your vendors than software, allow us to exceed your expectations.

 

“MNP has been with us throughout our journey and our relationship with them has been one of the major factors that has underpinned our strong growth.”

Robin Horsell, Managing Director, Schoolblazer.