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IntraActive

An internal intranet that facilitates the gap between evolving business requirements and software systems capability without the need for systems application development. Be able to engineer new dashboards, workflows whether instore or departmentally. System functionality includes leveraging in-store and/or global stock for in-store click and collect portal, process direct returns instore, item and voucher look up, employee holiday portals, customer surveys on tablet or tills and much more. The core purpose of the intranet is to allow bespoke functionality to be developed outside of the existing applications, and be easily hosted within the client environment for controlled access as required.

“Our record for order placement to in-store customer collection is 7 minutes. With over 50 high street stores, the need to be global in all our processes is vital and our MNP- built portal keeps us at the forefront of omni-channel thinking, while offering us a firm foundation to add innovations easily. We’re also empowering store managers to join us on this journey, removing any vestiges of ‘store versus online’ culture. The customer doesn’t care about the difference, so neither can we.”

Will Foster, Ecommerce Manager for Soletrader

  • Rich multi-faceted product search (stock level queries, transaction history, descriptions, images, etc)
  • Use the Intranet in store tablet functionality to delight customers and capture orders in-store
  • Ability to fulfil store pickup/click and collect orders keeping the business at the forefront of omni-channel retail thinking
  • Ability to accept Vouchers/Gift Certificate in store via yreceipts.com
  • A portal to offer and take customer surveys in store
  • Ability for staff to get to know each other better via the portal which also allows employees to log holiday requests, track orders, query products and other 
  • Store stock control of stock counts, adjustments with min max screens and price checks
  • Real time reporting i.e. top selling brands
  • Optimisation of business’s processes involving MNP software products with bespoke features that have endless potential
  • Web Based Front End - Accessible from most web browsers including mobile devices
  • Quick development turnaround for new custom features
  • Images can be uploaded along with delivery compliance reports on either a PO level or SKU level.
  • Intranet provides a reporting mechanism to the store to give visibility of any ‘in transit’ stock. That is, stock that has left the warehouse but not yet been received by the store. Similarly, a report to illustrate stock that has been transferred out of store back to the warehouse but has not yet been received at the warehouse.
  • Full visibility of the customer’s last mailing and the last 2 marketing emails that they were sent.