Businesses often request flexible customer and order management solutions that avoid custom development costs, yet we at MNP rarely meet a client truly wanting to conform to an out of the box solution. MNP’s IntraActive module coupled with the ActiveSeries solution suite offers both advantages. The module provides a mobile supported, browser based flexible framework that facilitates customizable operational workflows and dashboards that aggregate real-time data for informed decision making.

Running on MS Internet Information Server, the solution facilitates custom workflows alongside the existing plugin modules available. IntraActive can enhance communications for internal purposes, such as cross-department, or as a way to assist in managing stores. It can also provide external access to data for 3PL clients, suppliers, or drop-shippers. In all cases, users will have access to real-time data for optimum decision making.

Here are just some of the examples of how IntraActive is currently in use:

  • Rich multi-faceted product search (inventory level queries, transaction history, descriptions, images, or any other data that exists within the ActiveSeries Suite)
  • Real time reporting – for stores, for 3PL customers, or interdepartmental data sharing
  • Images can be uploaded along with delivery compliance reports on either a PO level or SKU level
  • Full visibility of a customer’s last mailing and the last two marketing emails that they were sent
  • Can store word/excel documents, images, HTML articles and contracts
  • Department/company-wide calendars, including resource sharing, and email alerts
  • Employee portal/calendar manager
  • Front page is configurable per department to have news alerts/key documents listed
  • Custom forms can be defined for capturing specific data
  • Items can be posted as news, with RSS feeds and a system tray alert mechanism.

Omni channel retail specific functionality:

  • Use StoreActive add-on module providing employees with a mobile tablet solution to take orders in-store while enabling up-sell/cross sell opportunities
  • Ability to fulfill store pickup orders keeping the business at the forefront of omni channel thinking
  • Detailed gift certificate look-ups and redemption
  • A portal to offer and take customer surveys in store
  • Manage store inventory counts, price checks, and inventory adjustments with minimum/maximum screens

For companies seeking a competitive edge, IntraActive’s access to real-time data is the first step to establishing new opportunities to improve daily operations and systematically creating a better customer experience. With IntraActive your business is enabled with a framework to provide maximum flexibility to meet your custom demands.

  • Rich multi-faceted product search (stock level queries, transaction history, descriptions, images, etc)
  • Use the Intranet in store tablet functionality to delight customers and capture orders in-store
  • Ability to fulfill store pickup orders keeping the business at the forefront of omni-channel retail thinking
  • Ability to accept gift certificate in store
  • A portal to offer and take customer surveys in store
  • Ability for staff to get to know each other better via the portal which also allows employees to log holiday requests, track orders, and query products
  • Real time reporting i.e. top selling brands
  • Further optimize ActiveSeries and utilize custom features that have endless potential
  • Web Based Front End – Accessible from most web browsers including mobile devices
  • Quick development turnaround for new custom features
  • Images can be uploaded along with delivery compliance reports on either a PO or SKU level.
  • Intranet provides a reporting mechanism to the store to give visibility of stock in transition between warehouse and store or vice versa.
  • Full visibility of the customer’s last mailing and the last two marketing emails sent to them.

Learn how MNP can help your business

We specialize in providing scalable business solutions designed to support growth for established and fast growing brands ready to invest in long term solutions. We are people oriented and welcome contact to determine how best we can add value to your operations.

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