A web based solution that turns stores into distribution and collection centres and allows omnichannel retailers to sell from the entire stock file no matter where an item is held.
StoreActive helps omnichannel retailers leverage inventory from anywhere within their estate.
The solution automates store selection based on predefined rules, executes an SLA process to ensure the customer experience is managed, improves the brand experience by enabling stores to satisfy customer order demand, provide a personalised click and collect experience, any channel return to store and order from within store to capture that order value and give a great customer experience.
StoreActive coupled with the OMS will enable a brand to:
Order instore for any store, click & collect or ship to home/work with carrier tracking email
Increased customer flexibility
Simple user interface
Add click and collect to any till system
Improved up sells in store
Improved conversions - even in store
Instant stock adjustments
Use DC & store inventory to fulfil direct orders based on inventory management preferences
Sell available inventory at an improved margin, reduce store mark downs
Simple ship from store operator user interface, easy store training
Integrated carriers with automated label generation and end of day manifest
Upsell & Cross sell opportunities for click & collect orders – increase 1 in 5 orders by 20% AOV
Automated store selection process, manage part ships economically
SLA manager ensures 100% customer orders are monitored with contact by exception management
Store and order exception reporting to ensure internal SLA’s are maintained at all times
Compliment the brand experience with a full omnichannel offering
If you would like to find out more or to hear how we can help you solve your problems please get in touch
We look forward to hearing from you soon