Our client services team has a wealth of expertise and knowledge that can add value to your ambitions. A critical part of getting the most out of a new system is for the supplier to engage with the users in a sincere and positive way. The quicker we get to know a business and understand its strategic objectives, the quicker we can advise where our system can provide opportunities for growth.

This is part of our core strategy to ensure continuous benefit is driven from the solutions we implement. 

Experienced people from MNP meet regularly with our clients to discuss challenges, opportunities and business differentiation. We are always seeking to do more than solve immediate business issues using our experience and creativity that provide solutions to problems. This is where the true value of MNP is added as our team keep on making improvements specific to each business, guaranteeing that our platforms evolve as companies grow.

MNP’s Client Services team has very knowledgeable members who really understand omni channel retailing. We will:

  • provide updates on innovation within our industry
  • share, where applicable, client delivered projects that add value
  • provide information on the latest modules and services that are tried and tested for rapid deployment
  • receive feedback for the platform, support and services provided
  • follow up client engagement action points after EVERY meeting and measure progress for the next meeting.
  • give our on-going commitment to research and development incorporating the demands from our client base, and to future proof our solutions.

Save yourself time and money.

By utilizing our integral add-on modules. Seamless integration allows for a hassle-free system update that provides results for your company immediately. Elevate your brand today.

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Soletrader

Soletrader

E Commerce Manager

Will Foster

“Our record for order placement to in-store customer collection is 7 minutes, which is shorter than most Meatloaf songs ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“We instantly felt that MNP’s in-depth knowledge and expertise of wrapping their software around many different direct ...

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Force 4 Chandlery

Force 4 Chandlery

Director

Lawrence Parr

“We chose MNP because their passion was clear from the outset. From their first site visit to see how we operate they were ...

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L K Bennett

L K Bennett

E Commerce Director

“The great thing with MNP is that it’s their own product and they have the programming power to quickly create custom ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“During the testing phase, our system reduced average order taking time by about 20%. It also reduced the system training ...

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Schoolblazer

Schoolblazer

Managing Director

Robin Horsell

"MNP has been with us throughout our journey and our relationship with them has been one of the major factors that has ...

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Isabella Oliver

Isabella Oliver

Strategy & Operations Director

Geoff van Sonsbeek

"MNP reduced our headcount, overhead cost and lead times while increasing our accuracy and improving our customer service. ...

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Harrod Horticultural

Harrod Horticultural

Office & IT Systems Manager

Duncan Harrod

The speed of purchase order creation and new product set up has vastly improved, and has therefore enabled the purchasing ...

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Soletrader

Soletrader

IT Manager

Will Foster

"Using MNP’s ActiveSeries ERP we’ve been able to process returns more quickly and accurately, reducing our average ...

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