MNP Clients - Lakeland Ltd

As one of the UK’s home shopping pioneers with nearly half a century of experience, Lakeland offer an unrivaled collection of creative kitchenware, practical ideas for the home and garden as well as inspiring gifts from all over the world. Their buyers search for innovative products that make life easier, before putting them through a rigorous selection and testing process to ensure they meet our exacting standards. Founded in the early 60’s, Lakeland is a family-owned business with the same strong values of quality and customer care now as when they first started. With 67 Stores open nationwide stretching from Aberdeen to Truro and thousands or parcels being sent every day, Lakeland are true leaders in the market.

 

“MNP has delivered an order management system which will provide us with an even better platform to apply our core business philosophy – look after the customer and the business looks after itself.” Sam Rayner, Managing Director, Lakeland Limited.

Learn how MNP’s efficient order management system was key to success in replacing legacy software at Lakeland.

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Soletrader

Soletrader

E Commerce Manager

Will Foster

“Our record for order placement to in-store customer collection is 7 minutes, which is shorter than most Meatloaf songs ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“We instantly felt that MNP’s in-depth knowledge and expertise of wrapping their software around many different direct ...

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Force 4 Chandlery

Force 4 Chandlery

Director

Lawrence Parr

“We chose MNP because their passion was clear from the outset. From their first site visit to see how we operate they were ...

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L K Bennett

L K Bennett

E Commerce Director

“The great thing with MNP is that it’s their own product and they have the programming power to quickly create custom ...

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Lakeland

Lakeland

Chairman

Sam Rayner

“During the testing phase, our system reduced average order taking time by about 20%. It also reduced the system training ...

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Schoolblazer

Schoolblazer

Managing Director

Robin Horsell

"MNP has been with us throughout our journey and our relationship with them has been one of the major factors that has ...

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Isabella Oliver

Isabella Oliver

Strategy & Operations Director

Geoff van Sonsbeek

"MNP reduced our headcount, overhead cost and lead times while increasing our accuracy and improving our customer service. ...

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Harrod Horticultural

Harrod Horticultural

Office & IT Systems Manager

Duncan Harrod

The speed of purchase order creation and new product set up has vastly improved, and has therefore enabled the purchasing ...

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Soletrader

Soletrader

IT Manager

Will Foster

"Using MNP’s ActiveSeries ERP we’ve been able to process returns more quickly and accurately, reducing our average ...

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