Already a well established retailer, Denner Cashmere chose OrderActive. MNP's state-of-the-art system for their order management requirements, including customer services, product despatch and planning for catalogue campaigns. They utilise OrderActive in concert with the Shopify ecommerce platform, to create a seamless user experience.
A very successful family business, Harrod UK Ltd, chose MNP to provide a solution for controlling customer orders and giving staff full visibility and control over them. OrderActive has given the level of reliability, visbility and control to delight customers and WMSActive has improved the speed of servicing the orders while increasing efficiency and the number of orders per day that the warehouse can handle.
Schoolblazer is a perfect example of a successful direct commerce business that is providing a viable alternative to a traditional retail service. They approached MNP at the beginning of their journey as they needed a system that could handle their very specific requirements. OrderActive has supported the continued growth, while WMSActive is allowing process optimisations to support the 25,000 SKUs and 150+ schools that Schoolblazer currently work with.
A longstanding client to MNP, Crew Clothing developed a requirement for an Intranet Web Platform to allow ‘Click & Collect’ across 78 stores. The in-store facility would allow confirmation of orders received, confirmation of orders collected, and the functionality to further email the customer should they fail to collect within a given time frame.